Cardiff University.
Email: goulds@cardiff.ac.uk
Twitter: @sjjgo
ORCID: 0000-0003-0476-4270
PhD Students | Research | Publications
I am keen to supervise doctoral students in areas related to my research interests and publications. Please see my information about doctoral studies for details.
Research keywords: Work, remote work, telemetry, crowdsourcing, multitasking, interruptions, citizen science, data collection, work surveillance
My research is generally focused on work and technology. I try to answer questions like:
I also have a broader interest in people interactions with technologies, having also published on people’s use of emoji, their use of conversational user interfaces, and the ways in which they consume video media.
I recently took part in a CHIWORK session to talk about my CHI 2022 paper, and how it connects with the work I’ve been doing with colleagues on crowdsourcing over the last decade. Here’s the conversation:
2022 | 2021 | 2020 | 2019 | 2018 | 2017| 2016 | 2015 | 2014 | 2013 | 2012
Gould, SJJ; Wiseman, S (Forthcoming) Dealing with Digital Service Closure. In ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW). [PDF] [HTML]
Rudnicka, A; Cook, D; Cecchinato, M; Gould, SJJ; Newbold, JW; Cox, AL (2022) The end of the active work break? Remote work, sedentariness and the role of technology in creating active break-taking norms. CHIWORK'22. [PDF] [HTML]
Lascău, L; Gould, SJJ; Brumby, DP; Cox, AL; (2022) Crowdworkers’ Temporal Flexibility is Being Traded for the Convenience of Requesters Through 19 ‘Invisible Mechanisms’ Employed by Crowdworking Platforms. In CHI Conference on Human Factors in Computing Systems Extended Abstracts. [PDF] [HTML]
Gould, SJJ (2022) Consumption experiences in the research process. In CHI Conference on Human Factors in Computing Systems. [PDF] [HTML]
Gould, SJJ (2022) Complex Data Visualisation Made Easy with R and ggplot2. In CHI Conference on Human Factors in Computing Systems Extended Abstracts. [PDF] [HTML] [Course Webpages]
Rudnicka, A; Gould, SJJ; Cox, AL (2022). Citizen Scientists Are Not Just Quiz Takers: Information about Project Type Influences Data Disclosure in Online Psychological Surveys. Citizen Science: Theory and Practice [HTML] [PDF]
Newbold, JW; Rudnicka, A; Cook, D; Cecchinato, M; Gould, SJJ; Cox, AL. (2021) The new normals of work: a framework for understanding responses to disruptions created by new futures of work. Human-Computer Interaction. [PDF] [HTML]
Edwards, J; Janssen, CP; Gould, SJJ; Cowan, BR. (2021) Eliciting Spoken Interruptions to Inform Proactive Speech Agent Design in CUI 2021 - 3rd Conference on Conversational User Interfaces. [PDF] [HTML]
Gould, SJJ; Chuang, LL; Iacovides, I; Garaialde, D; Cecchinato, ME; Cowan, BR; Cox, AL (2021) A Special Interest Group on Designed and Engineered Friction in Interaction in CHI Conference on Human Factors in Computing Systems Extended Abstracts. [PDF] [HTML] [SIG webpage]
Cecchinato, ME; Gould, SJJ; Pitts, FH (2021). Augmented Exploitation: Artificial Intelligence, Automation and Work. In Moore, P; Woodcock, J (Eds.), AI, Automation & Work. London: Pluto Press. [PDF] [HTML]
Cox, A; Bird, J; Brumby, DP; Cecchinato, ME; Gould, SJJ (2020) Prioritizing unread e-mails: people send urgent responses before important or short ones. Human Computer Interaction. [PDF] [HTML]
Rudnicka, A; Newbold, JW; Cook, D; Cecchinato, ME; Gould, SJJ; Cox, AL (2020) Eworklife: Developing effective strategies for remote working during the COVID-19 pandemic. New Future of Work Microsoft Symposium. [PDF] [HTML]
Edwards, J; Liu, H; Zhou, T; Gould, SJJ; Clark, L; Doyle, P; Cowan, BR (2019) Multitasking with Alexa: how using intelligent personal assistants impacts language-based primary task performance, CUI ‘19 Proceedings of the 1st International Conference on Conversational User Interfaces, Article No. 4. [PDF]
Rigby, JM; Brumby, DP; Gould, SJJ; Cox, AL (2019) Development of a Questionnaire to Measure Immersion in Video Media: The Film IEQ, Proceedings of the 2019 ACM International Conference on Interactive Experiences for TV and Online Video, pp.35-46. [PDF]
Lascău, L; Gould, SJJ; Cox, AL; Karmannaya, E; Brumby, DP (2019) Monotasking or Multitasking: Designing for Crowdworkers’ Preferences. In CHI Conference on Human Factors in Computing Systems Proceedings. Paper #419 [PDF] [HTML]
Rudnicka, A; Cox, AL; Gould, SJJ; (2019) Why Do You Need This? Selective Disclosure of Data Among Citizen Scientists. In Proceedings of CHI Conference on Human Factors in Computing Systems Proceedings. Paper #392 [PDF] [HTML]
Gould, SJJ (2019) Bespoke Data Visualization using R and ggplot2. In CHI Conference on Human Factors in Computing Systems Extended Abstracts. C22 [Course webpage] [PDF] [HTML]
Gould, SJJ (2019) The past and present of work, too for CHI 2019 ‘Future of Work’ workshop. [PDF]
Gould, SJJ; Cox, AL; Brumby, DP (2018) Influencing and Measuring Behaviour in Crowdsourced Activities. In: Filimowicz M., Tzankova V. (eds) New Directions in Third Wave Human-Computer Interaction: Volume 2 - Methodologies. Human–Computer Interaction Series. Springer. [PDF]
Rigby, JM; Brumby, DP; Gould, SJJ; Cox, AL (2018) “I Can Watch What I Want”: A Diary Study of On-Demand and Cross-Device Viewing, Proceedings of the 2018 ACM International Conference on Interactive Experiences for TV and Online Video, pp.69-80. [PDF]
Rigby, JM; Brumby, DP; Cox, AL; Gould, SJJ (2018) Old Habits Die Hard: A Diary Study of On-Demand Video Viewing, Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems, Paper #LBW016 . [PDF]
Wiseman, S; Gould, SJJ (2018) Repurposing Emoji for Personalised Communication: Why 🍕 means “I love you”, Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, Paper #152. [PDF]
Rigby, JM; Brumby, DP; Gould, SJJ; Cox, AL (2017) Film, interrupted: investigating how mobile device notifications affect immersion during movies, Proceedings of the 19th International Conference on Human-Computer Interaction with Mobile Devices and Services, Article 93. [PDF]
Rigby, JM; Brumby, DP; Gould, SJJ; Cox, AL (2017) Media Multitasking at Home: A Video Observation Study of Concurrent TV and Mobile Device Usage, Proceedings of the 2017 ACM International Conference on Interactive Experiences for TV and Online Video, pp.3-10. [PDF]
Wiseman, S; Cox, AL; Gould, SJJ; Brumby, DP (2017) Exploring the effects of non-monetary reimbursement for participants in HCI research. Human Computation, pp.1-24. [PDF]
Newbold, JW; Luton, J; Cox, AL; Gould, SJJ (2017) Using Nature-based Soundscapes to Support Task Performance and Mood. Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems, pp.2802-2809. [PDF]
Brumby, DP; Cox, AL; Blandford A; Gould SJJ; Marshall, P (2017) Understanding People: A Course on Qualitative and Quantitative HCI Research Methods. Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems, pp.1170-1173. [PDF]
Gould, SJJ; Cox, AL; Brumby, DP; Wickersham, A (2016) Now Check Your Input: Brief Task Lockouts Encourage Checking, Longer Lockouts Encourage Task Switching. Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, pp.3311-3323. [PDF]
Gould, SJJ; Cox, AL; Brumby, DP (2016) Diminished Control in Crowdsourcing: An Investigation of Crowdworker Multitasking Behavior. ACM Transactions on Computer-Human Interaction (ToCHI), 23(3), Article 19. [PDF]
Gould, SJJ; Cox, AL; Brumby, DP; Wiseman, S (2016). Short links and tiny keyboards: a systematic exploration of design trade-offs in link shortening services. International Journal of Human-Computer Studies, 96, pp.38-53. [PDF]
Wiseman, S; Soto Miño, G; Cox, AL; Gould, SJJ; Moore, J; Needham, C (2016) Use Your Words: Designing One-time Pairing Codes to Improve User Experience. Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, pp.1385-1389. [PDF]
Cox, AL; Gould, SJJ; Cecchinato, ME; Iacovides, I; Renfree, I (2016) Design Frictions for Mindful Interactions: The Case for Microboundaries. CHI EA ‘16: Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems, pp.1389-1397. [PDF]
Rigby, J; Brumby, DP; Cox, AL; Gould, SJJ (2016) Watching Movies on Netflix: Investigating the Effect of Screen Size on Viewer Immersion. Proceedings of the 18th International Conference on Human-Computer Interaction with Mobile Devices and Services Adjunct, pp.714-721. [PDF]
Brumby, DP; Blandford, A; Cox, AL; Gould, SJJ; Marshall, P (2016) Research Methods for HCI: Understanding People Using Interactive Technologies. CHI EA ‘16: Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems, pp. 1028-1031. [PDF]
Gould, SJJ; Cox, AL; Brumby, DP (2016). Multitasking, Activity Management and Task Decomposition in the Atomic Age. Productivity Decomposed: Getting Big Things Done with Little Microtasks. Workshop at CHI ‘16. [PDF]
Gould, SJJ; Brumby, DP; Cox, AL; Fitzpatrick, G; Hoonhout, J; Lamas, D; Law, E (2015) Methods for Human-Computer Interaction Research. CHI EA ‘15: Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems, pp.2473- 2474. [PDF]
Gould, SJJ; Cox, AL; Brumby, DP (2015) Task lockouts induce crowdworkers to switch to other activities. CHI EA ‘15: Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems, pp.1785-1790. [PDF]
Gould, SJJ; Cox, AL; Brumby, DP; Wiseman, S (2015) Home is Where the Lab is: A Comparison of Online and Lab Data From a Time-sensitive Study of Interruption. Human Computation, 2(1), pp.45-67. [PDF]
Janssen, CP; Gould, SJJ; Li, SYW; Brumby, DR; Cox, AL (2015) Integrating knowledge of multitasking and interruptions across different perspectives and research methods. International Journal of Human-Computer Studies, 79, pp.1-5.
Gould, SJJ; Cox, AL; Brumby, DP (2015). Control and Confounds in Cross-cultural Crowdsourced Experiments. How WEIRD is HCI? Extending HCI Principles to other Countries and Cultures. Workshop at CHI ‘15.
Furniss, D; Iacovides, I; Jennett, C; Gould, SJJ; Cox, AL; Blandford, A; (2014) How to run an Errordiary workshop: Exploring errors and resilience strategies with patients, professionals and the public. Third Meeting of the Resilience Health Care Network (RHCN). [PDF]
Gould, SJJ; Cox, AL; Brumby, DP (2014) Naturalistic Distributed Experimentation as a Source of New Insight. Citizen + X: Volunteer-Based Crowdsourcing in Science, Public Health, and Government. Workshop at Second AAAI Conference on Human Computation and Crowdsourcing. [PDF]
Gould, SJJ; Wiseman, S; Furniss, D; Iacovides, I; Jennett, CI; Cox, AL (2014) MOODs: Building massive open online diaries for researchers, teachers and contributors. CHI EA ‘14: CHI ‘14 Extended Abstracts on Human Factors in Computing Systems, pp.2281-2286. [PDF]
Jennett, C; Furniss, D; Iacovides, I; Wiseman, S; Gould, SJJ; Cox, AL (2014) Exploring Citizen Psych-Science and the Motivations of Errordiary Volunteers. Human Computation, 1(2) pp.200-218. [PDF]
Brumby, DP; Cox, AL; Back, J; Gould, SJJ (2013) Recovering from an interruption: Investigating speed–accuracy trade-offs in task resumption behavior. Journal of Experimental Psychology: Applied, 19(2), pp.95-107.
Gould, SJJ; Brumby, DP; Cox, AL (2013) What does it mean for an interruption to be relevant? An investigation of relevance as a memory effect. Proceedings of the Human Factors and Ergonomics Society Annual Meeting, pp.149-153. [PDF]
Gould, SJJ; Cox, AL; Brumby, DP (2013) Frequency and Duration of Self-initiated Task-switching in an Online Investigation of Interrupted Performance. Proceedings of the AAAI Conference on Human Computation & Crowdsourcing Works-in-Progress. [PDF]
Gould, SJJ; Cox, AL; Brumby, DP (2013) Using graphical representations to support the calculation of infusion parameters. Human-Computer Interaction – INTERACT 2013, pp.721-728.
Gould, SJJ; Cox, AL; Brumby, DP; Wiseman, S (2013) Assessing the Viability of Online Interruption Studies. Proceedings of the AAAI Conference on Human Computation & Crowdsourcing Works-in-Progress. [PDF]
Wiseman, S; Cox, AL; Brumby, DP; Gould, SJJ; O’Carroll, S (2013) Using checksums to detect number entry error, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, pp.2403-2406. [PDF]
Gould, SJJ; Brumby, D; Cox, A; González, V; Salvucci, D; Taatgen, N (2012) Multitasking and interruptions: A SIG on bridging the gap between research on the micro and macro worlds. CHI EA ‘12: Extended Abstracts on Human Factors in Computing Systems, pp.1189-1192. [PDF]
Gould, SJJ; Cox, AL; Blandford, A (2012) Using wikis to encourage collaborative writing and learning. A Contextualised Curriculum for HCI. Workshop at CHI ‘12.
Jones, SA; Gould, SJJ; Cox, AL (2012) Snookered by an interruption?: use a cue. Proceedings of HCI 2012 The 26th BCS Conference on Human Computer Interaction, pp.251-256. [PDF]
Wiseman, S; Gould, SJJ; Furniss, D; Cox, AL (2012) Errordiary: Support for Teaching Human Error. A Contextualised Curriculum for HCI. Workshop at CHI ‘12.
Last updated: August 10, 2022